Homeaway.com Consumer Complaints All Reviews

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Homeaway.com Reviews

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  • Was scammed



    Was scammed on their site and they did nothing to help recover our vacation money. Someone hacked email and was conversing with owner (I thought) but that site email was hacked and they said it wasn't their problem even though their logos and contract that was sent was the same one they use. We lost our vacation money and was just told sorry. Don't use this site. More...
    (Travel)
    Dgilton's Picture   Dgilton    2 Comments   Comments
  • Luxury villa in Lucca/Homeaway



    Last summer we rented villa La Tana (Lucca/Italy) via Homeaway. Information provided by Homeaway proved to be incorrect. We were misled by either the landlord (Masetti) as Homeaway. We tried to post a review. Masetti denied that we were his cliënts. Homeaway asked us for proof (contract, photo's etc.) We delivered an overweming amount of proof but Homeaway did not respond anymore. On a formal complaint they did not respond. To everyone: avoid this organisation!! More...
    (Travel)
    Hendrikriel's Picture   Hendrikriel    2 Comments   Comments
  • ReservationManager False Advertisement



    I recently joined Homeaway.com and VRBO.com because they have a new feature called RevervationManager. This service allows home owners to manage online reservation request and take online payments. Thinking this is a great service I joined both sites. After I joined I learned there is an application process that you need to go through. Fair enough I filled out all the forms and waited the a little over 7 day to get an email saying my request was declined. Hmmm I thought this was a little strange because I don't have anything negative in my credit history. So I picked up the phone and... More...
    (Advertising)
    RiPR's Picture   RiPR    0 Comments   Comments


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