Homeaway.com Complaint

Homeaway.com Complaint


Home away rental not what was listed or paid for.

We rentaed a condo in Ahwatukee for the month of Feb 2013. It was listed a s a luxery condo
and we paid $3000.00 for the month. we arrived and it was filthy and cheaply furnished. The property manager accused us of creating problems but sent a cleaning crew over. He told me to tell them what to do, not my job ! The master bed was a futon mattress on slats not a sumptious master suite as listed. We spent the first week cleaning our way in as we had paid in advance so felt we had to stay. There were so many problems and VRBO/Home Away of course don't get involved. We insisted on $500.00 being returned to us, which was but with a note threatening to take us to court if we posted a negative review.
It is listed again as - Ahwatukee, Arizona Vacation Rental by Owner Listing 321138ha. Stay away !

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