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Homeaway.com Complaint - HomeAway extortion!!!
Homeaway.com Complaint

Homeaway.com Complaint


HomeAway extortion!!!

Dear HomeAway
Why do we get charged excessive credit card transactions fees for our rentals???? You already receive a a yearly subscription fee $400 from the owner then an excessive service fee of 3% from every single renters rates...why isn't this credit card charge part of the extortionate fees you already profit from?

Credit card transaction fees are normal average of $2 per transaction but Home Away inflates the charges to $13. Not only one fee but you charge three transactions fee for one rental including the deposit In the amount of $41.10.

VRBO once was a reasonable service but after the acquisition of Home Away you now are avaricious company.

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